Refund and Cancellation Policy

Effective Date: 1st May 2025

At Bejawar Innovative Technologies, we value customer satisfaction and transparency. This Refund and Cancellation Policy explains how cancellations, refunds, and payment disputes are handled when you purchase products or services from us.

Payments

We accept payments through Zoho Payments, Stripe, and PayPal. All payment transactions are processed securely via these platforms. We do not store your credit card or banking details on our servers.

Cancellations

For Zoho product subscriptions and licenses, cancellations and refunds are governed directly by Zoho’s official Cancellation & Refund Policy.
Customers must follow Zoho’s cancellation process for Zoho product subscriptions.
For services provided directly by Bejawar Innovative Technologies (such as consulting, implementation, or training), cancellations must be requested in writing at support@bejawar.com at least 7 days prior to the scheduled start date.

Refunds

Zoho Products: Refunds are managed under Zoho’s Refund Policy. If eligible, your refund will be processed by Zoho directly.
Services by Bejawar Innovative Technologies:
- Refunds are issued only if cancellation is made within the allowed timeframe.
- Once services have been initiated or delivered, no refunds will be provided.
- For prepaid service packages, unused hours may be eligible for a partial refund, subject to review.

No Refund Policy (Exceptions)

Payments for custom development, consulting, or personalized services are non-refundable, once work has commenced.
Any third-party charges (Stripe, PayPal, Zoho Payments) such as transaction or processing fees are non-refundable.

Disputes

If you believe a payment has been charged in error, please contact us immediately at support@bejawar.com with proof of transaction.
Payment disputes must be raised within 7 business days from the date of payment.

Policy Alignment

Since we are an authorized Zoho partner, all Zoho product subscriptions, cancellations, and refunds are subject to Zoho’s official policies. You can review Zoho’s terms here:
https://www.zoho.com/terms.html

Contact Us

If you have any questions or concerns above Policies, please contact us at:

Bejawar Innovative Technologies LLC (US Customers)
16192, Coastal Highway, Lewes, Delaware – 19958, County of Sussex.
Email: ceo@bejawar.us
Phone: +1-833-931-1818

Bejawar Innovative Technologies Pvt. Ltd. (India Customers)

B 703, Ramky Towers, Mindspace Road,

Gachibowli, Hyderabad-500032, Telangana, India.

Email: ceo@bejawar.com

Phone- +1-800-875-1818